The Skilled Group
Skilled's core business is the provision of workforce solutions across all industry sectors to address workforce requirements and help organisations establish a competitive edge. Skilled can provide business with maintenance and engineering or production and logistics solutions, infrastructure solutions or customer contact solutions.
Skilled's expertise in supplementary labour hire, vocational training, apprenticeships, OH&S and IR, ultimately aim to provide organisations with flexibility, productivity improvements and a reduction in associated workforce costs. Skilled also provide a range of strategic engineering services such as port services, equipment manufacturing and mechanical workshops.
The business operates across three key business units:
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Skilled Workforce Services: Over the past four decades Skilled has successfully implemented flexible, 24/7 workforce solutions for a diverse range of industries across large corporate to small owner-operated businesses. Skilled's workforce of approximately 11,000 employees boast a wide range of skills. With a broad focus including industries such as manufacturing, construction, mining, and utilities - Skilled have the experience and the personnel to cater to all workplace needs.
- Skilled Infrastructure Services: As a national leader in field service, Skilled bring to a project (large or small) an experienced, service-oriented, hands-on management team working in unison with qualified field staff and combined with state-of-the-art systems to deliver on time and on budget. in addition to the placement of highly skilled supplementary labour. Skilled's operations cover a national footprint servicing geographically dispersed companies in rural, regional and metropolitan areas.
- Skilled Customer Contact Services: Skilled Customer Contact Services specialise in providing tailored solutions to the call centre industry by 'Performance Through Partnership'. Offering a complete range of quality customer contact services ranging from inbound/outbound calls to performance benchmarking, process mapping and business analysis. 'Performance Through Partnership' sets us apart from our competitors.